General overview of AI chatbots

Author: Zuzana Kocáková

Digitization

29. 12. 2023 16 reading minutes

We live in a digital world where artificial intelligence permeates every aspect of our lives, from intelligent assistants to innovative robotic technologies. In this article, we explore the fascinating realm of artificial intelligence and its impact on chatbots, Google, Alexa and so on. Together we will explore what exactly artificial intelligence is, how chatbots work and how this technology is transforming our communication environment. We’ll dive into the world of ChatGPT, a unique text generator, and explore how Alexa and Google are using artificial intelligence. More articles about artificial intelligence:

• Artificial intelligence and programing
• AI at home – households, marketing and interesting facts
• AI Browsers – the most used browsers with artificial intelligence and tutorials on how to work with chatbots

What artificial intelligence is?

Artificial intelligence (AI) is a term that refers to the ability of computer systems and machines to mimic and simulate human intelligence. This intelligence is created using algorithms and models that allow systems to learn from data, analyse information, draw conclusions and make decisions based on given inputs. Artificial intelligence developers and researchers strive to create computer programs and systems that have the ability to adapt, improve their performance, and perform tasks that require human-level intelligence and decision-making. The basic techniques that enable the creation of artificial intelligence include:

• machine learning
• neural networks
• natural language processing and many others.

These techniques allow systems to improve their behaviour based on experience, data and user feedback. Artificial intelligence is often attributed with characteristics such as learning, understanding, planning, image and voice recognition, and the ability to draw logical conclusions.

How artificial intelligence works

Artificial intelligence systems generally work by taking in large amounts of labeled training data, analyzing that data to find correlations and patterns, and using those patterns to make predictions about future states. In this way, a chatbot that receives text examples can learn to create realistic message exchanges with humans, or an image recognition tool can learn to identify and describe objects in images by examining millions of examples. New, rapidly advancing generative AI techniques can create realistic text, images, music and other media.

Artificial intelligence – chatbots AI

Artificial intelligence and chatbots are two closely related fields that play a key role in modern technology applications. Artificial intelligence and chatbots are receiving a lot of attention for their ability to simulate human communication and improve the user experience.

Chatbot AI definition

• A computer program or software that is designed to simulate human conversation and interaction with users through a text or voice interface.
• The main goal of chatbots is to interact with people just like a real person would, providing answers to questions, solving problems, or performing certain tasks.

Chatbots can be implemented across a variety of platforms and channels, including websites, mobile apps, social media, messaging, voice assistants and other communication tools. Their interfaces can be simple, like a text-based conversation window, or advanced, using speech recognition technologies.

How does chatbot AI work?

• It uses artificial intelligence, in particular machine learning and natural language processing (NLP) techniques, to understand, process and generate answers.
• Based on the analysis of the input text, the chatbot generates relevant and meaningful responses, allowing for a seamless interaction with the user.
• Answers can be predefined, retrieved from a database, or created in real time using generative text mining algorithms.

Chatbots have a wide range of uses in a variety of fields, including customer support, commerce, reservations, healthcare, education, and many more. Their presence helps automate repetitive tasks, improve user experience and increase the efficiency of communication between businesses and their customers.

Artificial Intelligence ChatGPT

Since its launch in November 2022, ChatGPT has become the most used tool in AI-powered text generation. It’s no longer just a research project – it is a viral hit and quickly became the fastest growing tech app of all time, with over 100 million users in just a few months. The main attraction is the power and accuracy of this natural language chatbot, but it was also important that it was free for anyone to try. ChatGPT uses GPT-4, a robust large language model (LLM) that creates immersive conversations in natural language. Its knowledge is limited to 2021 and therefore it does not have access to information occurring after that time. Nevertheless, ChatGPT is particularly effective in creating original texts, whether it’s writing stories or imagining different situations. Until it will be replaced, ChatGPT remains the preferred choice for experimenting with AI chatbots, whether to speed up workflows or just for fun. But since this chatbot is the most well-known among people, sometimes when you try to log in to ChatGPT, you’ll get a message that it’s out of capacity. You could keep renewing the site until you get your turn (or pay $20 a month for ChatGPT Plus), but ChatGPT isn’t the only chatbot. There are plenty of other artificial intelligence online chats you can converse with online.

Artificial Intelligence Google – Chatbot Bard

In addition to OpenAI, Google has also decided to get into the AI game by creating Google Bard, which it currently describes as an “experiment”. However, the first presentation surprisingly failed when the chatbot struggled to answer a question during the demo, causing the company’s stock to drop significantly. Since then, the company has been gradually allowing more and more people to try out Bard through free demos, but even Google admits it’s still just getting started. Even though the situation doesn’t look well for Google, they seem to have a strong will to improve Bard and move it towards serious competition for ChatGPT. This is evidenced by an innovation they brought only recently. It no longer just provides answers from the web – it now has the ability to search your Gmail, Docs and Drive to help you find the information you want. The new integration allows you to ask Bard to perform tasks such as summarizing the contents of an email or highlighting important parts of a document on Drive. These integrated apps, which Google refers to as extensions, have a number of use cases and are designed to save you the time you’d spend looking through lots of emails or documents to find a specific piece of information. Bard can then use this information further, for example, insert it into a chart or create a brief summary. For now, this feature is only available in English. While allowing Bard access to your personal email and documents may raise privacy and data processing concerns, Google assures that this information will not be used to train Bard’s public model and will not be seen by real people. But extensions for Bard aren’t limited to Gmail, Docs, and Drive. Google announced that the chatbot will also integrate with Maps, YouTube and Google Flights. That means you can ask Bard for flight updates, find nearby attractions, play YouTube videos on a particular topic, and more.

Bing AI (Bing Chat)

Microsoft was one of the first investors in the ChatGPT product and introduced its own model based on the same technology. Bing AI chat integrates generative AI created by OpenAI into Microsoft’s own products. In the new Bing, the AI chatbot is just one click away from a regular Bing search. Microsoft has made a number of changes, including the addition of source links, different modes to narrow results, suggested continuation searches and even Edge Copilot. Microsoft is even continuing to implement Bing Image Creator directly into Bing Chat. Of course, you’ll need to have the latest version of Edge downloaded. It is a limitation, and there is another fairly strict limitation on the number of sessions you can have per day. Yet Microsoft remains one of the biggest players in the game and is determined to introduce “Copilot” modes into all its major products and applications, such as the equivalent of ChatGPT directly built into Word or Excel. Microsoft is working with OpenTable to enable its plug-in to make restaurant reservations within Bing Chat and with WolframAlpha to generate visualizations.

Perplexity AI

Bing Chat and Google Bard are direct alternatives to ChatGPT, but PerplexityAI does something completely different. Yes, it’s a chatbot, but it adds an interesting social element. Not only you can ask any question or give Perplexity AI any suggestion, but you can also discover popular searches and “threads” that give you a pretty good overview of what’s going on in the world right now. Think of it as Google Trends integrated directly into Google Search – all enhanced by artificial intelligence. Perplexity is a tool for your curiosity, allowing you to ask questions or get instant summaries as you browse the web. Perplexity is like ChatGPT and Google combined. When you have a question, ask Perplexity and it will search the internet and write you a quick answer with cited sources. Or if you’re on the page, it will summarize it for you immediately.

Features:

• instant summary of the current page,
• option to quickly ask any question from the toolbar,
• ask questions about the current page,
• ask questions focused on your current domain,
• share your answers using the link,
• click to ask more questions,
• has a direct connection to the internet, so you can ask any question and it will be able to find the answer, unlike ChatGPT, which only has information until September 2021,
• can also search social networks such as Instagram, LinkedIn and Facebook.

However, the downside is that while CHATGPT provides the ability to ask questions and receive answers in any language, the downside of Perplexity AI is that it only provides results in English. You can also ask questions in Slovak, but if you don’t speak English, only a translator will help you. However, it’s free to use without logging in, so at worst you just switch to another chatbot.

Jasper AI

If a company or individual user is looking for a tool specifically targeted at professional creative needs, JasperAI is one excellent option. Its great advantage for the creative people is the ability to specify the exact type of text required. Need a caption for your Instagram post? Or maybe a professional email, a script for YouTube or a complete article for a blog? Jasper AI claims to excel in these specific platforms and formats. Despite JasperAI’s focus on professional use, it also offers a free Chrome extension, allowing you to bring AI-generated text into more common environments, such as personal emails or Facebook posts.

How does Jasper AI work?

Jasper is built on custom AI language models and other third-party models such as Cohere, OpenAI and Anthropic. Then it combines the data from these models with your brand information and recent search data to create the highest quality outputs for your use. Jasper works in two basic ways: you either start with a template or you start with a blank document.

Templates in JasperAI

Most AI text generators work with templates. You select a specific template (for example, a blog article, a Facebook ad, a product description on Amazon), provide some information about what you need and press a button. And that’s it, the tool will generate the content. Pros:

• It’s easy to use for almost any user. You just have to provide a little information about the general idea of what you want to process and the AI will do the rest.
• Price range. It is quite affordable, even for the highest plans it offers.
• It’s great for short texts. If you get stuck writing social media posts, SEO, meta titles, descriptions, and other things that require character limitations, Jasper is great at editing your text to meet those requirements.
• There are more than 50 templates you can use (for example, Facebook headlines, YouTube video descriptions, product descriptions, email subject lines, and more).
• It can help you overcome a writing block, give you ideas for blog posts.

Cons:

• It’s just not human. Although you will get content, there will be no “humanity” or real personality in it and it will sound a bit “general”.
• It retrieves information from all over the internet and doesn’t actually verify it. This has led to questionable information, incorrect statistics and some content that is false.
• No sources are given, so we can’t verify where it got the information.
• For these issues, you’ll have to go through and read everything thoroughly, then verify the information and edit out anything that’s incorrect or sounds weird.
• If you’re looking for content for longer articles, you’ll need to select the Boss Mode plan.
• The number of free words is not based on the words you ultimately get. It’s literally about every single word that is generated. So if Jasper rushes in and starts talking about a product that is completely irrelevant to the business, you’re going to consume resources quickly.
• Writing blog articles on Jasper is tedious because of the commands. Learning which commands work in certain situations takes time.

Collosal Chat

ColossalChat is a newcomer to the scene, capturing the atmosphere of the open internet. It is free to use and available in browsers, making it a solid alternative to ChatGPT. It can answer in Chinese and English and can also write code. More than that, however, what makes ColossalChat important is its open-source nature. It is based on LlaMa (Large Language Model Meta AI), which is actually Meta’s open-source natural language model. This makes it currently the closest thing to a completely open-source version of ChatGPT. This makes ColossalChat more important for developers and the future of AI implementations. As the leading open-source solution for large-scale AI models today, Colossal-AI was the first to open a complete RLHF pipeline that includes supervised data collection, supervised fine-tuning, reward model training, and reinforcement learning fine-tuning based on the pre-trained LLaMA model.

You Chat

You.com is a lesser-known alternative to Google search as of 2021, but is a pioneer in implementing AI-generated text into its products. YouWrite allows the AI to type the intended text for you, while YouChat is a closer clone of ChatGPT. You.com also offers other features such as YouCode for coding and YouImagine for generating images. YouChat is a search tool with artificial intelligence. It is built using existing Large Language Model (LLM) artificial intelligence combined with custom features created by You.com. You can use the search function to search the web in the traditional way, but you can also use YouChat to get the information you’re looking for. When you use YouChat, you won’t get answers by typing a keyword or phrase into the search bar. Instead, you use the chat interface to ask a complete question in the same way you might ask a human. The answer is delivered right in the chat conversation – you don’t have to go to other websites or read a lot to put together a reply.

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General overview of AI chatbots

Zuzana Kocáková

At msg life Slovakia I take care of the company culture, events and I am part of the marketing team. I like a job where I can be creative and contribute to making my colleagues at msg feel good. I regularly prepare for you not only news and interesting things from the world of information technology and insurance, but also from behind the scenes events at msg life Slovakia.