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Job offers
jobs.sk.life@msg.group +421 232 221 454
Job offers

IT Issue Manager

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Key skills for the position of IT Issue Manager

  • MS Excel
  • Excellent communication and coordination skills
  • English – Upper-intermediate (B2 level) and German – Upper-intermediate (B2 level)

Tasks and job description for the position of IT Issue Manager

  • Organization and coordination of the development process and defect management of software systems in the field of life, non-life and health insurance, as well as various support systems (Partner, Billing).
  • Responsibility for adherence to standard processes and bug reporting.
  • Participate in planning, managing and monitoring the progress of software analysis, conception, implementation, bug fixing, testing and delivery.
  • Initial setup and rollout of Jira projects for task and ticket management.
  • Organization and execution of regular meetings with project and project department heads, defect management and issues reporting.
  • Planning deliveries in coordination with the customer, project managers and the test department.

Technologies and tools that IT Issue Manager works with

  • Jira
  • Confluence
  • Office 365
  • Teams Collaboration
  • Excel

Job Requirements for IT Issue Manager

  • Several years of experience in a similar position.
  • Successfully completed secondary or higher education I. or II. degrees.
  • Ability to identify, prioritize and assign tasks and tickets, but also coordinate the entire process of their resolution.
  • Ability to work in an international team, autonomy, accuracy, responsibility.
  • Knowledge of Jira and SQL software is an advantage.

Our offer for the position of IT Issue Manager

  • Work in a stable company that develops software solutions for leading clients in the insurance industry.
  • Pleasant working atmosphere with a professional and friendly team of colleagues.
  • Attractive financial evaluation, motivating rewards and bonuses.
  • Opportunity for self-development and career growth.
  • A system of interesting employee benefits in the areas of health, education and recreation.
  • High-quality internal and external training, on-the-job language courses and the purchase of professional literature according to your own preference.
  • Possibility to work from home or from the office in Bratislava, Košice or Žilina by agreement.

Attractive benefits

What do we offer you?

Home Office and flexible working hours

Attractive salary and bonuses

Refreshments on-site

Health promotion

Holidays and time off

Career development and training

Company culture

Teambuilding activities

DETAIL OF WORK TASKS

Want to learn more about working as an IT Issue Manager?

We offer you a job as an IT Issue Manager with German and English (B2 level). Your main job will be to organize and coordinate the development process and defect management of software systems in the field of insurance for the parent company in Germany and its customers. As an Issue Manager, you will be part of an agile team and will handle software testing, bug reporting, as well as all issue management processes.

You’ll work in a Home Office format, but you’ll also come into the office from time to time, where we’re always happy to see you. The Issue Specialist job at msg life Slovakia is suitable for those who are looking for a stable job and interesting work in an international team. As an Issues Specialist you will be responsible for software testing, software systems management, software testing, bug reporting and you will improve your skills with Jira and SQL tools.

Job description

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+421 232 221 454
jobs.sk.life@msg.group

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    The operator processing your personal data is the company msg life Slovakia s. r. o., Hraničná 18, 821 05 Bratislava, IČO: . Personal data in the scope of a resume, application for employment, motivation letter, or other documents with your personal data, supplemented by any notes from the selection procedure, will be processed for the purposes of the selection procedure and the creation of a database of applicants for future selection procedures in the above-mentioned scope for a period of 3 years. Your consent to the processing of personal data can be revoked at any time at the e-mail address: jobs@msg-life.com or by written notification at the operator's address. Withdrawal of consent does not affect the processing of personal data based on consent before its withdrawal. Personal data may also be processed by an intermediary authorized by the operator (system provider), the company recruitis.io p. r. o., Chmelova 357/2, 500 03 Hradec Králové, Czech Republic, ID: 27508391. More information on the processing of personal data can be found at here>.